Privacy & Terms

Thank you for visiting Thermocasting.com™. We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit and interact with our Website. By accessing or using our Website, you consent to the terms of this Privacy Policy.

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Who We Are

Our website address is: https://www.thermocasting.com . We provide pipe rehabilitation services within the United States.

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Website Visitor Comments

When visitors leave comments on the site, we collect the following data:

• The data shown in the comments form

• The visitor’s IP address

• The browser user agent string

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We collect this information to help detect and prevent spam. Additionally, if you have a Gravatar account associated with the email address you provide, an anonymized string created from your email address (hash) may be provided to the Gravatar service to check if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After your comment is approved, your profile picture may be visible to the public alongside your comment.

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Media

If you upload images to the website, please ensure that you avoid uploading images with embedded location data (EXIF GPS) as visitors to the website may be able to download and extract such location data from the images.

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Cookies

We may use cookies on our Website to enhance your browsing experience. By using cookies, we can remember your preferences and provide you with a personalized experience. If you leave a comment on our site, you may opt-in to saving your name, email address, and website in cookies. These cookies are for your convenience, so you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

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If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser. When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me,” your login will persist for two weeks. If you log out of your account, the login cookies will be removed. Additionally, if you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

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You have the option to disable or delete cookies through your browser settings. Please note that disabling cookies may affect the functionality and user experience of our Website.

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Embedded Content from Other Websites

Articles on this site may include embedded content (e.g., videos, images, articles, etc.) from other websites. Embedded content from other websites behaves in the same way as if the visitor has visited the other website. These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with the embedded content. This may include tracking your interaction with the embedded content if you have an account and are logged in to that website.

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Who We Share Your Data With

Thermocasting.com™ does not share your data with any third-party partners. We respect the privacy and confidentiality of your personal information.

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How Long We Retain Your Data

If you leave a comment, the comment and its metadata are retained indefinitely. This is done so that we can recognize and approve any follow-up comments automatically, instead of holding them in a moderation queue.

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For users who register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time, except they cannot change their username. Website administrators can also see and edit that information.

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What Rights You Have Over Your Data

If you have an account on this site or have left comments, you can request that we erase any personal data we hold about you. Please note that this does not include any data we are obliged to keep for administrative, legal, or security purposes.

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Where Your Data Is Sent

Visitor comments may be checked through an automated spam detection service to maintain the integrity and security of our Website.

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Consent for Email and SMS Marketing

We value your privacy and ensure that all communications sent to you comply with applicable laws regarding consent. By providing us with your contact information through our website, sign-up forms, or other means, you expressly consent to receive email and SMS marketing messages from us, including promotional offers, updates, and other related content.

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How We Obtain and Maintain Consent:

1. Opt-In Process:

   • For email: Users must actively provide their email addresses and agree to receive communications by checking a consent box during sign-up or through an explicit form submission.

   • For SMS: Users must explicitly provide their mobile number and agree to receive text messages by checking a consent box or replying to an opt-in message.

2. Transparency:

   • We clearly state the type of communications users can expect when they provide their information.

   • We provide links to this Privacy and Terms of Use page on all sign-up forms for full transparency.

3. Double Opt-In:
   Where required, we use a double opt-in process for additional confirmation. This ensures users have actively chosen to receive marketing communications.

4. Maintaining Consent:

   • All consents are stored securely in our systems, including the date, time, and method of opt-in.

   • Users may update or withdraw their consent at any time through a link provided in each email or by replying “STOP” to any SMS message.

5. Opt-Out Options:

   • Email: Users can unsubscribe from emails by clicking the “Unsubscribe” link in any message.

   • SMS: Users can opt-out of SMS communications by replying “STOP” to any message or contacting us directly.

We comply with all applicable laws and regulations, including the CAN-SPAM Act for email marketing and the Telephone Consumer Protection Act (TCPA) for SMS marketing, to ensure your rights are protected.

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Changes to this Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting the revised Privacy Policy on the Website. We encourage you to review this Privacy Policy periodically to stay informed about how we collect, use, and protect your personal information.

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If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at info@thermocasting.com.

Last Updated: June 2023